Legal
Refund Policy
Effective date: June 8, 2026. This page explains how refunds are handled for current VentureOS public offers.
Free reviews
- Free reviews cost $0 and do not issue refunds, signed attestations, or buyer-ready reports.
Evidence Review Reports
- The Evidence Review Report is currently free, so no refund is required.
- It is not refundable after a signed attestation or public report has been issued, unless required by law or approved by support.
Buyer Evidence Reviews
- The Buyer Evidence Review is currently free, so no refund is required.
- Once the report, signed attestation, or badge is issued, refunds are reviewed case by case because the evidence work has been delivered.
Assisted reviews
- CTO-assisted reviews are scoped manually. Refund terms are handled in the order agreement or invoice.
- If no custom terms exist, cancellation before manual work begins may be refunded; work already delivered is not automatically refundable.
How to request a refund
- Email sales@ventureos.ai with the checkout email, order date, report type, and reason for the request.