Legal

Refund Policy

Effective date: June 8, 2026. This page explains how refunds are handled for current VentureOS public offers.

Free reviews

  • Free reviews cost $0 and do not issue refunds, signed attestations, or buyer-ready reports.

Evidence Review Reports

  • The Evidence Review Report is currently free, so no refund is required.
  • It is not refundable after a signed attestation or public report has been issued, unless required by law or approved by support.

Buyer Evidence Reviews

  • The Buyer Evidence Review is currently free, so no refund is required.
  • Once the report, signed attestation, or badge is issued, refunds are reviewed case by case because the evidence work has been delivered.

Assisted reviews

  • CTO-assisted reviews are scoped manually. Refund terms are handled in the order agreement or invoice.
  • If no custom terms exist, cancellation before manual work begins may be refunded; work already delivered is not automatically refundable.

How to request a refund

  • Email sales@ventureos.ai with the checkout email, order date, report type, and reason for the request.